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Hi Team,

We are using nxlog ce 2.11.2190. We are facing this issue where the nxlog service stops due to "ERROR memory pool allocation error; Not enough space" error found in nxlog logs. After the observation we found that 300 GB disk space is free and we are still getting this error. What could be the reason?

Thanks in Advance
Dhananjaya

AskedDecember 23, 2021 - 5:46am

Answer (1)

Hello Sir

It looks like it is trying to allocate too much memory ( RAM ), this probably to the modules are processing to much data at the same time.

Sincerely
Klevin

Comments (2)

  • Dhananjaya's picture

    Hi Klevin,

    Thank you so much for the reply. I would like to know if there's any way to check how much of RAM is being allocated for this process. Also, please suggest a way to increase this memory allocation threshold with which the nxlog will not crash.

    Thanks,
    Dhananjaya

  • Klevin's picture
    (NXLog)

    Hello Dhananjaya,

    The ram usage of the service can be viewed from the machine itself , linux ( top, htop) or windows.
    Something that i would suggest is not to include all the files ( if for example you are using im_file ) at one module via wildcard, but to split them via different im_file modules and create more routes.

    Please can you paste the configuration here?

    Sincerely
    Klevin