NXLog Support
Our support portals are designed to address your specific needs
For Customers WITH an Active Support License
Access a full suite of support services, including resources, KB articles, and assistance tailored to your licensed solutions.
Technical Support PortalFor seamless onboarding, access the following guide to help you quickly set up user accounts in order to submit support requests:
For Customers WITHOUT an Active Support License
To report a bug, suggest an improvement or have any additional questions/issues related to our product.
Feedback Hub PortalYou can also easily open requests using the Widget (Feedback Request) available through the following pages:
Additionally - For Customers without an Active Support License
For guidance, check out our instructional video that explains How to Submit and Access your Reported Requests.

To access your Reported Requests, click over the profile image on the top right corner and select Requests, or click here.