NXLog Support

Our support portals are designed to address your specific needs

Access a full suite of support services, including resources, KB articles, and assistance tailored to your licensed solutions.

For seamless onboarding, access the following guide to help you quickly set up user accounts in order to submit support requests:

To report a bug, suggest an improvement or have any additional questions/issues related to our product.

You can also easily open requests using the Widget (Feedback Request) available through the following pages:

Additionally - For Customers without an Active Support License

For guidance, check out our instructional video that explains How to Submit and Access your Reported Requests.

To access your Reported Requests, click over the profile image on the top right corner and select Requests, or click here.