Support tickets

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#1 user

Hi,

I'd like to know if i can open tickets support using the nxlog community edition or it's just for the enterprise edition users.

Thanks

#2 Zhengshi Nxlog ✓
#1 user
Hi, I'd like to know if i can open tickets support using the nxlog community edition or it's just for the enterprise edition users. Thanks

Hello,

Welcome to the forums! Support tickets are enabled for users with Support Contracts. Without a contract, the forums here and the IRC channel are the normal support methods.