Errors when obtaining logs from Office365.
oscar.cerna@threatshieldsecurity.com
Hello team.
We have followed the steps from this link: https://docs.nxlog.co/refman/v5.10/im/ms365.html#config-certkeyfile to obtain the logs from Office365.
The following permissions have been applied:
However, I am encountering the following errors when trying to extract the information:
2024-05-01 18:59:31 WARNING [im_ms365|microsoft_365] Retrying request Audit.Exchange, attempt 33 failed, error: {"error":{"code":"AF20055","message":"Start time and end time must both be specified (or both omitted) and must be less than or equal to 24 hours apart, with the start time prior to end time and start time no more than 7 days in the past. StartTime:2024-05-01T22:48:58Z, EndTime:2024-05-01T21:21:47Z"}}. (Retrying in 200 seconds).
2024-05-01 18:59:34 WARNING [im_ms365|microsoft_365] Retrying request HealthOverviewsWithServiceHealthIssues, attempt 33 failed, error: {"error":{"code":"UnknownError","message":"","innerError":{"date":"2024-05-01T22:59:34","request-id":"20d6e12b-eb61-4b2b-bffa-b69f8f5c4847","client-request-id":"20d6e12b-eb61-4b2b-bffa-b69f8f5c4847"}}}. (Retrying in 200 seconds).
2024-05-01 18:59:36 WARNING [im_ms365|microsoft_365] Retrying request AuditEvents, attempt 33 failed, error: {"error":{"code":"Forbidden","message":"{\r\n \"_version\": 3,\r\n \"Message\": \"Application is not authorized to perform this operation. Application must have one of the following scopes: DeviceManagementApps.Read.All, DeviceManagementApps.ReadWrite.All - Operation ID (for customer support): 00000000-0000-0000-0000-000000000000 - Activity ID: e188947b-1412-4a09-9b64-548de1c1f6a6 - Url: https://fef.amsua0602.manage.microsoft.com/StatelessAuditingFEService/deviceManagement/auditEvents?api-version=5022-08-30&$filter=activityDateTime+ge+2024-04-01T21%3a21%3a47Z+and+activityDateTime+lt+2024-05-01T21%3a21%3a47Z&$top=50\",\r\n \"CustomApiErrorPhrase\": \"\",\r\n \"RetryAfter\": null,\r\n \"ErrorSourceService\": \"\",\r\n \"HttpHeaders\": \"{}\"\r\n}","innerError":{"date":"2024-05-01T22:59:36","request-id":"e188947b-1412-4a09-9b64-548de1c1f6a6","client-request-id":"e188947b-1412-4a09-9b64-548de1c1f6a
2024-05-01 18:59:44 WARNING [im_ms365|microsoft_365] Retrying request SignIns, attempt 33 failed, error: {"error":{"code":"Authentication_RequestFromNonPremiumTenantOrB2CTenant","message":"Neither tenant is B2C or tenant doesn't have premium license","innerError":{"date":"2024-05-01T22:59:44","request-id":"6eb5223c-948f-42af-b28b-bbf3fbea96fb","client-request-id":"6eb5223c-948f-42af-b28b-bbf3fbea96fb"}}}. (Retrying in 200 seconds).
2024-05-01 19:00:05 WARNING [im_ms365|microsoft_365] Retrying request ReportingWebService/MessageTrace, attempt 33 failed, error: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">; <html xmlns="http://www.w3.org/1999/xhtml">; <head>; <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>; <title>401 - Unauthorized: Access is denied due to invalid credentials.</title>; <style type="text/css">; <!--; body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}; fieldset{padding:0 15px 10px 15px;} ; h1{font-size:2.4em;margin:0;color:#FFF;}; h2{font-size:1.7em;margin:0;color:#CC0000;} ; h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} ; #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;; background-color:#555555;}; #content{margin:0 0 0 2%;position:relative;}; .content-container{background:#FFF;width:96%;margin-top:8px;padding:1
Could you help me understand these errors?
