NXLog Platform API key is invalid - Page 1

#1 MICHAEL123 4 days ago

Hi something wrong with my API key? copy and paste to the config. run the command below and get this error. Please help Thanks

error:

source ./master.cnf.sh && CALLED_FROM_MAKEFILE=1 ./scripts/00_check_api_key.sh[2024-11-17 17:39:21] [ERROR] Your NXLog Platform API key is invalid: MDE5MzI2MjktZGJmMy03ZmY2LThiZTMtM2Q3MDkxZjBmOTQzOm5ISlJCSVdpR1orR1RnZEUzaHUzenJHUVd2T2xBYlpHQTVGUUhLcVBuQmM9. Please double check your input.[2024-11-17 17:39:21] [ERROR] Status code returned by cloud platform.beta.nxlog.company: 401[2024-11-17 17:39:21] [INFO] You have 2 attempt(s) left to input a valid NXLog PLatform API keyEnter your NXLog PLatform API key: make: *** [Makefile:209: check-api-key] Error 1root@nxlog:/home/ubuntu# sudo nxp_manage.sh wizard

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#2 Ayodele Nxlog ✓ 3 days ago (Last updated 3 days ago )

#1 MICHAEL123

Hi something wrong with my API key? copy and paste to the config. run the command below and get this error. Please help Thankserror:source ./master.cnf.sh && CALLED_FROM_MAKEFILE=1 ./scripts/00_check_api_key.sh[2024-11-17 17:39:21] [ERROR] Your NXLog Platform API key is invalid: MDE5MzI2MjktZGJmMy03ZmY2LThiZTMtM2Q3MDkxZjBmOTQzOm5ISlJCSVdpR1orR1RnZEUzaHUzenJHUVd2T2xBYlpHQTVGUUhLcVBuQmM9. Please double check your input.[2024-11-17 17:39:21] [ERROR] Status code returned by cloud platform.beta.nxlog.company: 401[2024-11-17 17:39:21] [INFO] You have 2 attempt(s) left to input a valid NXLog PLatform API keyEnter your NXLog PLatform API key: make: *** [Makefile:209: check-api-key] Error 1root@nxlog:/home/ubuntu# sudo nxp_manage.sh wizard

Hi @Michael123

Thank you for bringing this to our attention.

Please note that this channel is only dedicated to the NXLog Community Editions. However, we have created a Platform service request on your behalf on the right channel (follow the link below).

https://nxlogdev.atlassian.net/servicedesk/customer/portal/8/RBSI-158

Kindly log on via that portal to follow up on a resolution to this request. Going forward, you can make subsequent requests to that channel by simply clicking the blue question mark (widget) available via the NXLog Platform portal.

Regards,
Ayodele