nxlog platform start up issue


#1 EH_272573

Have installed nx onprem on ubuntu 22.04.5 LTS and cant login after the install finishes. Not sure how many pods are suppose to run but I see a postgress and vault 

1c9df1fc6f5d  nxlogacr.azurecr.io/vault:1.13.3                                3 hours ago  Up 2 hours ago (healthy)              nxlog-1_2_2-vault-1eef5bec91376  nxlogacr.azurecr.io/postgres:16.3-alpine  -c config_file=/e...  3 hours ago  Up 2 hours ago (healthy)              nxlog-1_2_2-postgres-1 

Below is what shows listening and I don't see any web services. 

dp    UNCONN  0       0                                      10.89.0.1:53          0.0.0.0:*      users:(("dnsmasq",pid=1291,fd=4))          udp    UNCONN  0       0                                  127.0.0.53%lo:53          0.0.0.0:*      users:(("systemd-resolve",pid=627,fd=13))  udp    UNCONN  0       0        [fe80::d433:a2ff:fe02:9e0d]%cni-podman1:53             [::]:*      users:(("dnsmasq",pid=1291,fd=10))         tcp    LISTEN  0       32                                     10.89.0.1:53          0.0.0.0:*      users:(("dnsmasq",pid=1291,fd=5))          tcp    LISTEN  0       4096                               127.0.0.53%lo:53          0.0.0.0:*      users:(("systemd-resolve",pid=627,fd=14))  tcp    LISTEN  0       128                                      0.0.0.0:22          0.0.0.0:*      users:(("sshd",pid=750,fd=3))              tcp    LISTEN  0       32       [fe80::d433:a2ff:fe02:9e0d]%cni-podman1:53             [::]:*      users:(("dnsmasq",pid=1291,fd=11))         tcp    LISTEN  0       128                                         [::]:22             [::]:*      users:(("sshd"

I see the following error in nxp.log

HA Mode                 standbyActive Node Address     <none>Raft Committed Index    31Raft Applied Index      31Error authenticating: error looking up token: Error making API request.

URL: GET http://0.0.0.0:8200/v1/auth/token/lookup-selfCode: 500. Errors:

I got the following during the install

[2024-09-25 00:28:55] [INFO] Vault container ID: 62f8bd5e1e00[2024-09-25 00:28:55] [INFO] Executing command (/init/bootstrap.sh) in container 62f8bd5e1e00...make: *** [Makefile:231: seed-vault] Error 2

#2 Emeka Nwankwo Nxlog ✓

Hi @EH_272573,

Thank you for bringing this to our attention.

Please note that this channel is only dedicated to the NXLog Community Editions. However, we have created a Platform service request on your behalf on the proper channel (follow the link below).

https://nxlogdev.atlassian.net/servicedesk/customer/portal/8/RBSI-144

Kindly log on to that portal to follow up on a resolution to your request. Going forward, you can make subsequent requests to that channel by simply clicking the blue question mark (widget) available via the NXLog Platform portal.

 

Emeka.