NXLog 4.3.4308 remote ssl socket was reset

Tags: error

#1 hatula

Hi everybody!

I have a problem with collecting logs.

Сlient application logs:

2020-01-09 15:24:54 INFO connected to server OK
2020-01-09 15:25:22 INFO reconnecting in 1 seconds
2020-01-09 15:25:22 ERROR remote ssl socket was reset? (SSL_ERROR_SYSCALL with errno=9); End of file found

TCP dump at the moment error:

C: Client Hello
S: Server Hello, Certificate, Certificate Request, Server Hello Done
C: Certificate, Client Key Exchange, Certificat Verify, Change Cipher Spec, Encrypted Handshake Message
S: New Session Ticket, Change Cipher Spec, Encrypted Handshake Message
C: Application Data
S: Encrypted Alert

And part of the data segment is looped, the infinitely the same fragment of data is stored in the log file on the server side.

How I may to detect the cause of this problem? I hope you help me, please. May be, I need to correct deep parameters of network settings? Thank you!

#2 MisazivDeactivated Nxlog ✓
#1 hatula
Hi everybody! I have a problem with collecting logs. Сlient application logs: 2020-01-09 15:24:54 INFO connected to server OK 2020-01-09 15:25:22 INFO reconnecting in 1 seconds 2020-01-09 15:25:22 ERROR remote ssl socket was reset? (SSL_ERROR_SYSCALL with errno=9); End of file found TCP dump at the moment error: C: Client Hello S: Server Hello, Certificate, Certificate Request, Server Hello Done C: Certificate, Client Key Exchange, Certificat Verify, Change Cipher Spec, Encrypted Handshake Message S: New Session Ticket, Change Cipher Spec, Encrypted Handshake Message C: Application Data S: Encrypted Alert And part of the data segment is looped, the infinitely the same fragment of data is stored in the log file on the server side. How I may to detect the cause of this problem? I hope you help me, please. May be, I need to correct deep parameters of network settings? Thank you!

This error is stating that the remote side closed the connection. In the log there should be other lines close to it where whatever that connection was is reconnected.