did not receive requests from agent manager in the past 300 seconds, disconnecting

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Qt8LdTIq

I'm running an agent as the system account of the computer, on windows server 2022.

After the next set of actions, I get the next errors:

did not receive requests from agent manager in the past 300 seconds, disconnecting
2025-04-09 10:23:31 ERROR [xm_admin|admin] couldn't open file 'C:\Program Files\nxlog\cert\agent-ca.pem' for reading

Is anyone familiar with this error?