NXLog Platform - vault container stuck in bootloop

#1 nervevector 3 months ago

Hello,

I'm attempting to install the NXLog Platform on-prem on a Ubuntu 24.04 LTS VM, but I am running into the following error on the nxlog-1_2_2-vault-1 container:

fetch https://dl-cdn.alpinelinux.org/alpine/v3.18/main/x86_64/APKINDEX.tar.gz
fetch https://dl-cdn.alpinelinux.org/alpine/v3.18/community/x86_64/APKINDEX.tar.gz
WARNING: updating and opening https://dl-cdn.alpinelinux.org/alpine/v3.18/main: temporary error (try again later)
WARNING: updating and opening https://dl-cdn.alpinelinux.org/alpine/v3.18/community: temporary error (try again later)
ERROR: unable to select packages:
  supervisor (no such package):
    required by: world[supervisor]
fetch https://dl-cdn.alpinelinux.org/alpine/v3.18/main/x86_64/APKINDEX.tar.gz
fetch https://dl-cdn.alpinelinux.org/alpine/v3.18/community/x86_64/APKINDEX.tar.gz
WARNING: updating and opening https://dl-cdn.alpinelinux.org/alpine/v3.18/main: temporary error (try again later)
WARNING: updating and opening https://dl-cdn.alpinelinux.org/alpine/v3.18/community: temporary error (try again later)
ERROR: unable to select packages:
  supervisor (no such package):
    required by: world[supervisor]
fetch https://dl-cdn.alpinelinux.org/alpine/v3.18/main/x86_64/APKINDEX.tar.gz

When accessing this link from my host machine, I am able to download the .tar.gz, so it does not seem to be a network issue. Additionally, from the VM I am able to reach the internet perfectly fine to, e.g., run updates and I can cURL the URL from the VM as well.

Any assistance on this would be appreciated!Thanks

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#2 Emeka Nwankwo Nxlog ✓ 3 months ago (Last updated 3 months ago )

#1 nervevector

Hello,I'm attempting to install the NXLog Platform on-prem on a Ubuntu 24.04 LTS VM, but I am running into the following error on the nxlog-1_2_2-vault-1 container:fetch https://dl-cdn.alpinelinux.org/alpine/v3.18/main/x86_64/APKINDEX.tar.gz fetch https://dl-cdn.alpinelinux.org/alpine/v3.18/community/x86_64/APKINDEX.tar.gz WARNING: updating and opening https://dl-cdn.alpinelinux.org/alpine/v3.18/main: temporary error (try again later) WARNING: updating and opening https://dl-cdn.alpinelinux.org/alpine/v3.18/community: temporary error (try again later) ERROR: unable to select packages: supervisor (no such package): required by: world[supervisor] fetch https://dl-cdn.alpinelinux.org/alpine/v3.18/main/x86_64/APKINDEX.tar.gz fetch https://dl-cdn.alpinelinux.org/alpine/v3.18/community/x86_64/APKINDEX.tar.gz WARNING: updating and opening https://dl-cdn.alpinelinux.org/alpine/v3.18/main: temporary error (try again later) WARNING: updating and opening https://dl-cdn.alpinelinux.org/alpine/v3.18/community: temporary error (try again later) ERROR: unable to select packages: supervisor (no such package): required by: world[supervisor] fetch https://dl-cdn.alpinelinux.org/alpine/v3.18/main/x86_64/APKINDEX.tar.gz When accessing this link from my host machine, I am able to download the .tar.gz, so it does not seem to be a network issue. Additionally, from the VM I am able to reach the internet perfectly fine to, e.g., run updates and I can cURL the URL from the VM as well.Any assistance on this would be appreciated!Thanks

Hi @nervevector,

Thank you for bringing this to our attention.

Please note that this channel is only dedicated to the NXLog Community Editions. However, we have created a Platform service request on your behalf on the right channel (follow the link below).

https://nxlogdev.atlassian.net/servicedesk/customer/portal/8/RBSI-143

Kindly log on via that portal to follow up on a resolution to this request. Going forward, you can make subsequent requests to that channel by simply clicking the blue question mark (widget) available via the NXLog Platform portal.

Regards,
Emeka.