Nxlog manager webpage issue

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HTTP ERROR: 503
Problem accessing /nxlog-manager. Reason:

Service Unavailable

New install. Not sure why this is fighting me :)

AskedMay 19, 2022 - 10:20pm

Answer (1)

Hello Sir,

Please can you check nxlog-manager.log file for any possible issue?

You can upload it here as well but please note that this is public forum.

Possible cause can be java version ( java 1.8 required ) or mysql no running on 3306 port.

Here you can find more detailed information if needed

Sincerely Klevin

AnsweredMay 23, 2022 - 7:31am

Comments (3)

  • Ochimo's picture

    Thanks for the reply.
    I have simply rebuilt the server. Now what I see is:
    Cannot communicate with database server.

    In the logs i see:
    Caused by: org.mariadb.jdbc.internal.common.QueryException: Could not connect: Client does not support authentication protocol requested by server; consider upgrading MySQL client

    The ports on the PC show:
    tcp 0 0 127.0.0.1:33060 0.0.0.0:* LISTEN 101822/mysqld
    tcp 0 0 127.0.0.1:3306 0.0.0.0:* LISTEN 101822/mysqld

    openjdk version "1.8.0_312"
    OpenJDK Runtime Environment (build 1.8.0_312-8u312-b07-0ubuntu1~20.04-b07)
    OpenJDK 64-Bit Server VM (build 25.312-b07, mixed mode)

    May 23, 2022 - 3:37pm
  • Klevin's picture
    (NXLog)

    Hello Sir,

    In case the mysql root user does have password please add it to the my.cnf file located in /opt/nxlog-manager/db_init .

    In case mysql is mysql version 8 i would suggest to switch to earlier version or mariadb instead.

    Sincerely Klevin

    June 3, 2022 - 12:47pm