NXlog crashes on service start | Log collection solutions

#1 sinisa 5 years ago

Hi,

We have had few instances on several servers in the past few weeks, where the NXlog application crashes when starting the service. Commonality so far is Windows Server 2012 Standard. Reinstall of the application corrects the problem, but doesn't sound like a solution. Anyone else experiencing this issue? Any fixes?

Following is the error from the Application Log:

Faulting application name: nxlog.exe, version: 4.1.4016.0, time stamp: 0x00000000 Faulting module name: ntdll.dll, version: 6.2.9200.22376, time stamp: 0x5a90c271 Exception code: 0xc0000374 Fault offset: 0x00000000000da535 Faulting process id: 0x18a4 Faulting application start time: 0x01d490bb5247014e Faulting application path: C:\Program Files\nxlog\nxlog.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 8ffb8b3b-fcae-11e8-944f-005056856b7b Faulting package full name: Faulting package-relative application ID:

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#2 b0ti Nxlog ✓ 5 years ago

#1 sinisa

Hi, We have had few instances on several servers in the past few weeks, where the NXlog application crashes when starting the service. Commonality so far is Windows Server 2012 Standard. Reinstall of the application corrects the problem, but doesn't sound like a solution. Anyone else experiencing this issue? Any fixes? Following is the error from the Application Log: Faulting application name: nxlog.exe, version: 4.1.4016.0, time stamp: 0x00000000 Faulting module name: ntdll.dll, version: 6.2.9200.22376, time stamp: 0x5a90c271 Exception code: 0xc0000374 Fault offset: 0x00000000000da535 Faulting process id: 0x18a4 Faulting application start time: 0x01d490bb5247014e Faulting application path: C:\Program Files\nxlog\nxlog.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 8ffb8b3b-fcae-11e8-944f-005056856b7b Faulting package full name: Faulting package-relative application ID:

Can you provide us with the details needed to reproduce this? The information provided above isn't terribly useful.