Random nxlog crashes every now and then

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Michael.Seto II

Every now and then I get reports of logs not reporting. I investigate and 99.9% of the time, it is due to a loss of connectivity to the log server due to an nxlog crash. Typically, it is due to a faulting module, per Windows Event Viewer.

OS - Windows Server 2012 R2 Datacenter

NXLOG Version - How do I check?

Event Viewer ::

Faulting application name: nxlog.exe, version: 0.0.0.0, time stamp: 0x54fedd1a
Faulting module name: libapr-1-0.dll, version: 0.0.0.0, time stamp: 0x54fedd1a
Exception code: 0xc0000005
Fault offset: 0x00015190
Faulting process id: 0x160
Faulting application start time: 0x01d1b804aaa52028
Faulting application path: D:\Program Files (x86)\nxlog\nxlog.exe
Faulting module path: D:\Program Files (x86)\nxlog\libapr-1-0.dll
Report Id: 79778f7a-2701-11e6-80c2-00155d590419
Faulting package full name: 
Faulting package-relative application ID: 

 

Is this a known issue? Are there ways to prevent this from happening?

Thank you!