Hi all,

I have an issue when view agent internal logs "View Log" in NXLog Manager.

When I clicked on the View Log button, it will pop up error message as follow:

1. Error Executing the requested operation: Could not parse XML; nested exception is org.xml.sax.SAXParseException; lineNumber:x, columnNumber:x; Character reference "&#.

2. Error Executing the requested operation: Could not parse XML; nested exception is org.xml.sax.SAXParseException; lineNumber:x, columnNumber:x; The element type "SOAP-ENV:Envelope" must be terminated by matching end-tag"</SOAP-ENV:Envelope>"

Does anyone know what are those two errors about, and how should we fix it ? Where can we view / find the SOAP-ENV:Envelope or mentioned character from NXLog Manger?

Thanks.