The Support Ticketing system is available for customers who have purchased commercial support. Regardless, bugs and issues related to the NXLog Community Edition can be also reported but this requires a confirmation by our developers on the mailing list, community forum or IRC chatroom.

Please note that support tickets that do not meet this criteria will be deleted.

If you need help and do not have a live support contract, please use the ​mailing list, ​community forum or ​IRC chatroom where some friendly users may be able to help.

Thank you.