0
responses

The installation of the nxlog-windows_x64.msi fails on a Windows 2016 server, installing as Domain Administrator, and the error displayed was "Not enough permissions". In the log file, errors occur around line 39 with three consecutive errors :

[27F4:2EBC][2021-09-16T13:50:32]e000: Error 0x80070643: Failed to install MSI package.
[27F4:2EBC][2021-09-16T13:50:32]e000: Error 0x80070643: Failed to execute MSI package.
[2294:25C8][2021-09-16T13:50:32]e000: Error 0x80070643: Failed to configure per-machine MSI package

The complete log file is below:

[2294:25C8][2021-09-16T13:48:41]i001: Burn v3.11.2.4516, Windows v10.0 (Build 14393: Service Pack 0), path: C:\Windows\Temp\{3D88D7A8-546D-45A9-94E7-3F78B7E791B6}\.cr\CyglassADAgent_CyGlassAgent.exe
[2294:25C8][2021-09-16T13:48:41]i009: Command Line: '-burn.clean.room=C:\Users\administrator.STRATEJM\Downloads\CyglassADAgent_CyGlassAgent.exe -burn.filehandle.attached=524 -burn.filehandle.self=520'
[2294:25C8][2021-09-16T13:48:41]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\administrator.STRATEJM\Downloads\CyglassADAgent_CyGlassAgent.exe'
[2294:25C8][2021-09-16T13:48:41]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\administrator.STRATEJM\Downloads\'
[2294:25C8][2021-09-16T13:48:41]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1.STR\AppData\Local\Temp\Cyglass_Log_Collection_Agent_20210916134841.log'
[2294:25C8][2021-09-16T13:48:41]i000: Setting string variable 'WixBundleName' to value 'Cyglass Log Collection Agent'
[2294:25C8][2021-09-16T13:48:41]i000: Setting string variable 'WixBundleManufacturer' to value 'CyGlass'
[2294:2F8C][2021-09-16T13:48:42]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[2294:2F8C][2021-09-16T13:48:42]i000: Setting version variable 'WixBundleFileVersion' to value '2.1.0.0'
[2294:25C8][2021-09-16T13:48:42]i100: Detect begin, 2 packages
[2294:25C8][2021-09-16T13:48:42]i101: Detected package: NXLog, state: Absent, cached: None
[2294:25C8][2021-09-16T13:48:42]i101: Detected package: NXLogconf, state: Absent, cached: Complete
[2294:25C8][2021-09-16T13:48:42]i199: Detect complete, result: 0x0
[2294:2F8C][2021-09-16T13:48:44]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[2294:25C8][2021-09-16T13:48:44]i200: Plan begin, 2 packages, action: Install
[2294:25C8][2021-09-16T13:48:44]i000: Setting string variable 'WixBundleRollbackLog_NXLog' to value 'C:\Users\ADMINI~1.STR\AppData\Local\Temp\Cyglass_Log_Collection_Agent_20210916134841_000_NXLog_rollback.log'
[2294:25C8][2021-09-16T13:48:44]i000: Setting string variable 'WixBundleLog_NXLog' to value 'C:\Users\ADMINI~1.STR\AppData\Local\Temp\Cyglass_Log_Collection_Agent_20210916134841_000_NXLog.log'
[2294:25C8][2021-09-16T13:48:44]i000: Setting string variable 'WixBundleRollbackLog_NXLogconf' to value 'C:\Users\ADMINI~1.STR\AppData\Local\Temp\Cyglass_Log_Collection_Agent_20210916134841_001_NXLogconf_rollback.log'
[2294:25C8][2021-09-16T13:48:44]i000: Setting string variable 'WixBundleLog_NXLogconf' to value 'C:\Users\ADMINI~1.STR\AppData\Local\Temp\Cyglass_Log_Collection_Agent_20210916134841_001_NXLogconf.log'
[2294:25C8][2021-09-16T13:48:44]i201: Planned package: NXLog, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[2294:25C8][2021-09-16T13:48:44]i201: Planned package: NXLogconf, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[2294:25C8][2021-09-16T13:48:44]i299: Plan complete, result: 0x0
[2294:25C8][2021-09-16T13:48:44]i300: Apply begin
[2294:25C8][2021-09-16T13:48:44]i010: Launching elevated engine process.
[2294:25C8][2021-09-16T13:48:44]i011: Launched elevated engine process.
[2294:25C8][2021-09-16T13:48:44]i012: Connected to elevated engine.
[27F4:2EBC][2021-09-16T13:48:44]i358: Pausing automatic updates.
[27F4:2EBC][2021-09-16T13:48:44]i359: Paused automatic updates.
[27F4:2EBC][2021-09-16T13:48:44]i360: Creating a system restore point.
[27F4:2EBC][2021-09-16T13:48:44]i362: System restore disabled, system restore point not created.
[27F4:2EBC][2021-09-16T13:48:44]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6d503fdf-ecb1-46c8-bbdc-14b706fb9d77}, options: 0x7, disable resume: No
[27F4:2EBC][2021-09-16T13:48:44]i000: Caching bundle from: 'C:\Windows\Temp\{FB49C0F4-C065-4621-9ED3-AE2008A17091}\.be\cyglass-agent-x64.exe' to: 'C:\ProgramData\Package Cache\{6d503fdf-ecb1-46c8-bbdc-14b706fb9d77}\cyglass-agent-x64.exe'
[27F4:2EBC][2021-09-16T13:48:44]i320: Registering bundle dependency provider: {6d503fdf-ecb1-46c8-bbdc-14b706fb9d77}, version: 2.1.0.0
[27F4:2EBC][2021-09-16T13:48:44]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6d503fdf-ecb1-46c8-bbdc-14b706fb9d77}, resume: Active, restart initiated: No, disable resume: No
[27F4:34E8][2021-09-16T13:48:44]i305: Verified acquired payload: NXLog at path: C:\ProgramData\Package Cache\.unverified\NXLog, moving to: C:\ProgramData\Package Cache\{2A263730-5A99-4953-96EE-58D5AD4F9145}v5.3.6735\nxlog-windows_x64.msi.
[27F4:34E8][2021-09-16T13:48:44]i304: Verified existing payload: NXLogconf at path: C:\ProgramData\Package Cache\{3E825850-75A4-4646-902D-9BCCB94CAEED}v1.0.0\nxlog-conf_x64.msi.
[27F4:2EBC][2021-09-16T13:48:44]i323: Registering package dependency provider: {2A263730-5A99-4953-96EE-58D5AD4F9145}, version: 5.3.6735, package: NXLog
[27F4:2EBC][2021-09-16T13:48:44]i301: Applying execute package: NXLog, action: Install, path: C:\ProgramData\Package Cache\{2A263730-5A99-4953-96EE-58D5AD4F9145}v5.3.6735\nxlog-windows_x64.msi, arguments: ' ALLUSERS="1" ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[27F4:2EBC][2021-09-16T13:50:32]e000: Error 0x80070643: Failed to install MSI package.
[27F4:2EBC][2021-09-16T13:50:32]e000: Error 0x80070643: Failed to execute MSI package.
[2294:25C8][2021-09-16T13:50:32]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[2294:25C8][2021-09-16T13:50:32]i319: Applied execute package: NXLog, result: 0x80070643, restart: None
[2294:25C8][2021-09-16T13:50:32]e000: Error 0x80070643: Failed to execute MSI package.
[27F4:2EBC][2021-09-16T13:50:32]i318: Skipped rollback of package: NXLog, action: Uninstall, already: Absent
[2294:25C8][2021-09-16T13:50:32]i319: Applied rollback package: NXLog, result: 0x0, restart: None
[27F4:2EBC][2021-09-16T13:50:32]i329: Removed package dependency provider: {2A263730-5A99-4953-96EE-58D5AD4F9145}, package: NXLog
[27F4:2EBC][2021-09-16T13:50:32]i351: Removing cached package: NXLog, from path: C:\ProgramData\Package Cache\{2A263730-5A99-4953-96EE-58D5AD4F9145}v5.3.6735\
[27F4:2EBC][2021-09-16T13:50:32]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6d503fdf-ecb1-46c8-bbdc-14b706fb9d77}, resume: None, restart: None, disable resume: No
[27F4:2EBC][2021-09-16T13:50:32]i330: Removed bundle dependency provider: {6d503fdf-ecb1-46c8-bbdc-14b706fb9d77}
[27F4:2EBC][2021-09-16T13:50:32]i352: Removing cached bundle: {6d503fdf-ecb1-46c8-bbdc-14b706fb9d77}, from path: C:\ProgramData\Package Cache\{6d503fdf-ecb1-46c8-bbdc-14b706fb9d77}\
[27F4:2EBC][2021-09-16T13:50:32]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6d503fdf-ecb1-46c8-bbdc-14b706fb9d77}, resume: None, restart initiated: No, disable resume: No
[2294:25C8][2021-09-16T13:50:33]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

AskedSeptember 17, 2021 - 5:09pm

Answers (0)