Error Executing "View Log" in NXLog Manager

#1 md22 3 years ago

Hi all,

I have an issue when view agent internal logs "View Log" in NXLog Manager.

When I clicked on the View Log button, it will pop up error message as follow:

Error Executing the requested operation: Could not parse XML; nested exception is org.xml.sax.SAXParseException; lineNumber:x, columnNumber:x; Character reference "&#.
Error Executing the requested operation: Could not parse XML; nested exception is org.xml.sax.SAXParseException; lineNumber:x, columnNumber:x; The element type "SOAP-ENV:Envelope" must be terminated by matching end-tag"</SOAP-ENV:Envelope>"

Does anyone know what are those two errors about, and how should we fix it ? Where can we view / find the SOAP-ENV:Envelope or mentioned character from NXLog Manger?

Thanks.

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#2 MisazivDeactivated Nxlog ✓ 3 years ago

#1 md22

Hi all, I have an issue when view agent internal logs "View Log" in NXLog Manager. When I clicked on the View Log button, it will pop up error message as follow: Error Executing the requested operation: Could not parse XML; nested exception is org.xml.sax.SAXParseException; lineNumber:x, columnNumber:x; Character reference "&#. Error Executing the requested operation: Could not parse XML; nested exception is org.xml.sax.SAXParseException; lineNumber:x, columnNumber:x; The element type "SOAP-ENV:Envelope" must be terminated by matching end-tag"</SOAP-ENV:Envelope>" Does anyone know what are those two errors about, and how should we fix it ? Where can we view / find the SOAP-ENV:Envelope or mentioned character from NXLog Manger? Thanks.

Hi,

Can you please check /opt/nxlog-manager/log/nxlog-manager.err, it should show you exact issue.

~Miša