Support tickets | Log collection solutions

#1 user 4 years ago

Hi,

I'd like to know if i can open tickets support using the nxlog community edition or it's just for the enterprise edition users.

Thanks

Permalink

#2 Zhengshi Nxlog ✓ 4 years ago

#1 user

Hi, I'd like to know if i can open tickets support using the nxlog community edition or it's just for the enterprise edition users. Thanks

Hello,

Welcome to the forums! Support tickets are enabled for users with Support Contracts. Without a contract, the forums here and the IRC channel are the normal support methods.