NXLog 4.3.4308 is fault at module libapr-1-0

#1 hatula 5 years ago

Hi everybody,

I use NXLog EE 4.3.4308. Time to time client is crushed with this error at module libapr-1-0.dll. Windows Application log:

2019-04-14 01:00:06 ERROR 1000 Faulting application name: nxlog.exe, version: 4.3.4308.0, time stamp: 0x00000000
Faulting module name: libapr-1-0.dll, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000000084b9
Faulting process id: 0x197c
Faulting application start time: 0x01d4f112445554b9
Faulting application path: C:\nxlog\nxlog.exe
Faulting module path: C:\nxlog\libapr-1-0.dll
Report Id: e1a9c09a-a1e6-432d-8ecc-12d042258be8
Faulting package full name: 
Faulting package-relative application ID:

Any ideas, please. Thanks!

NXLog's log before crushed:

2019-04-14 00:56:37 ERROR apr_stat() failed on file C:\logs\2018-12-14.log; Access is denied.  
2019-04-14 00:56:39 WARNING input file was deleted: C:\logs\2018-12-14.log

This is old log file was deleted in weekly log rotation. Why NXLog scanning old files? This file was not updated for 3 month.

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#2 klaca 5 years ago (Last updated 5 years ago )

#1 hatula

Hi everybody, I use NXLog EE 4.3.4308. Time to time client is crushed with this error at module libapr-1-0.dll. Windows Application log: 2019-04-14 01:00:06 ERROR 1000 Faulting application name: nxlog.exe, version: 4.3.4308.0, time stamp: 0x00000000 Faulting module name: libapr-1-0.dll, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000000084b9 Faulting process id: 0x197c Faulting application start time: 0x01d4f112445554b9 Faulting application path: C:\nxlog\nxlog.exe Faulting module path: C:\nxlog\libapr-1-0.dll Report Id: e1a9c09a-a1e6-432d-8ecc-12d042258be8 Faulting package full name: Faulting package-relative application ID: Any ideas, please. Thanks! NXLog's log before crushed: 2019-04-14 00:56:37 ERROR apr_stat() failed on file C:\logs\2018-12-14.log; Access is denied. 2019-04-14 00:56:39 WARNING input file was deleted: C:\logs\2018-12-14.log This is old log file was deleted in weekly log rotation. Why NXLog scanning old files? This file was not updated for 3 month.

Hi,

Could you attach the config file you used when the crash occured, please? (And please attach your configcache.dat too.)

And please let me know which version of nxlog did you use. I mean 32 or 64 bit version of nxlog?

Thanks in advance.